Very nice
Graceland funeral home was very excellent in the services they gave to our family in our time of need. We had nothing to worry about because they took care of all our problems and addressed all our questions. Thank you once again for helping us out in our difficult time .
Today (June 11, 2016) I attended my beloved Aunt Sheri Diane's visitation and funeral. Just as I took my seat I was rudely approached by a Graceland-Fairlawn employee named Ron Price. He loudly demanded to speak with me so I followed him to the back of the room. He proceeded to inform me that my Aunt's son had asked him to escort me out and that I would be an issue.. This employee stood there accusingly asking if I was going to be a problem and he did all this while family members looked on. What this man didn't realize is that my Aunt's son is simply a bitter vindictive person and had no validation in his request to have me leave. His mother and I were extremely close and she considered me to be like a daughter to her. She would have been sick if she had seen this happen today at her funeral of all places. I managed to keep my composure and respond that of course I would not cause any problems. The employee Ron Price stood there for another moment as if to drag this embarrassing scene out as long as he possibly could and told me he will let me stay but I better not cause any issues AND he forced me to sit all the way in the back by the door. So after spending all week crying over losing my Aunt I am then treated like garbage at her funeral when I was one of the people who was the closest to her. When my family heard how he treated me they called and confronted this man and he replied by saying "thank you for calling" and hung up. I will be pursuing this further on Monday morning and will never ever use this funeral home's service~
They are excellent with their services and getting the things that need to be done fast and in the easiest way for the people that they are involved with at the time. They are very sympathetic and are willing to go the extra mile if needed. My husband, his grandma & grandpa and his mother are all in this cemetery along with other relatives. Thank You for making it as easy as possible. God Bless!!
Graceland Fairlawn Funeral Home And Cemetery is a US Funeral Home based in Decatur, Illinois. Graceland Fairlawn Funeral Home And Cemetery is located at 2091 N Oakland Ave, Decatur, IL 62526, USA.
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