The customer service sucks they can't even answer the phone when they do they put you on hold .I had to give it a star I would have gave it a -10!
Called and tried to order a pizza on 9-1-17 first attempt someone picked up.and hung up. 2nd attempt was.asked if I would hold. I said sure and 11 minutes later I decided to hang up and try again. 3rd try phone was picked up and hung up again. 4th try they picked up said hold and put me on hold again. I gave up at this point. Poor customer aervice and attitude. Will never try again.
Pizza is ok at best and wouldn't be bad if priced better. You can do better for the money though.
The Pizza's are good when delivered in a timely manner. This location does not have enough delivery drivers. Whenever your pizza takes over 40 minutes from the time you order, it will not be any good (not hot and somewhat dried out and tough). I've told them about this issue several times and they choose to ignore me. Hence the poor review.
They got me a delivery when no one else wanted too and their pizza was awesome. Thank you from the bottom of my heart.
Papa John S Pizza is a US Meal Delivery based in Decatur, Illinois. Papa John S Pizza is located at 3082 N Main St, Decatur, IL 62526, USA.
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