The people and service are great. Very friendly and will thoroughly talk to you about what they need to do on your car. I've taken my car here twice. Once three years ago, I got into a minor fender-bender and needed a new bumper on my front end, lights, and cosmetics done. My Mazda is a maroon/purple color and is hard to match but they did an excellent job matching the paint, when I got my Mazda back she looked like new. Then, this summer I got caught in a freak hail storm and hand damage done all over my car. I need the roof and hood replaced and dents taken out of the side paneling and trunk. The unfortunate thing was, the place they ordered my new roof from was having issues and it delayed my repair for three weeks, but Newell's had no control over the third party. They took care of my car rental and also did a nice job washing, waxing, and detailing my car when I got it back. Despite the 4-week repair, they did a very professional and nice job on my car. And may I note, that they normally are quicker at repairs, my first accident, they got my car back to me in under a week. I would recommend Newell's to any of my friends.
Newell's was a pleasure to work with. I was always greeted with courtesy and a smile when I arrived. The plan was very concise and upfront from the beginning about repairing my vehicle. They also handled contacting/billing the other party. My car was dropped of Wednesday morning. I was expecting to be in the rental for 2-3 days, but my car was repaired by 1pm on Thursday. Very fast, very good, and superb work. Not to mention my car was washed, waxed, and tires shined. Haven't seen it this shiny since the summer! Will recommend to anyone in the area that needs body work done. My first time having to deal with a situation like this and it was handled magnificently. Thanks!!
Good work
Reasonable prices. Not out to di unnecessary work. Lifetime guarantee
One of the highest places in town but its good work.
Newell S Auto Body is a US Car Repair based in Decatur, Illinois. Newell S Auto Body is located at 996 W Harrison Ave, Decatur, IL 62526, USA.
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