I am still waiting to get my television back but it is NOT Video Products fault. They have gone above and beyond to assist me with getting my extended warranty straightened up. My 42" Sylvania went out just 6 months after I purchased it. The people at Phillips Extended Warranty were difficult to deal with but Video Products did their best to help me with it. I think we have cleared that hurtle and I may get the television repaired and back home soon! I would definitely recommend them.
DONT USE VIDEO PRODUCT REPAIR!! Sent My 11 year old sons 3ds XL in for a LCD screen repair came back with missing parts and a scratched screen that he knew he did! Also messed up the pieces that cover the screws and the glass isn't in right either. It took him a month and a half to so called fix it... said he was waiting on the part that whole time... All he did was offer to buy my son's 3ds for the what he charged my son who worked hard to save up to fix his system.. My son bought this system brand new! We are NOT happy
Great experience...they were fast and very convenient bein down the street from me. The repair was amazing,I thought it would've been a few weeks it's only took 4 days.
I dropped my tv off for repair, he called within 3 days with a diagnosis. Gave me a price for repair then called me a week later with a higher repair price. He assured me my tv would be fixed in 1 week. I called after 1 week he told me he was waiting for parts. I called after 2 weeks he was still waiting for parts, i called the 3rd week the parts were out of stock and he needed to order from another source. Its been 3 months and i have yet to get my tv repaired. DON'T USE THIS JACKLEG TV REPAIR SHOP
Video Products Repair is a US Electronics Store based in Decatur, Illinois. Video Products Repair is located at 1494 E Mound Rd # B, Decatur, IL 62526, USA.
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